DE Student Academic Grievance Procedures

 Step 1: Attempt to discuss the matter with the faculty member involved.

  • A student who seeks to resolve an academic problem, such as appealing the assignment of a course grade must first make every reasonable attempt to discuss the matter with the faculty member involved.
    • The faculty member must be afforded the opportunity to initially handle these matters before the grievance progresses to the next level.
    • Administrators, division chairs, counselors, fellow faculty and staff will immediately redirect students to the faculty member involved.

Step 2: Discuss the matter with the faculty member’s Division Chair

  • Failing to resolve the matter with the faculty member, the student should discuss the matter with the faculty member’s Division Chair (DC/DPC), reporting the facts as the student perceives them, specifying the remedy sought, and outlining the faculty member’s response, if any, to the consultation at Step i. Such discussion should be initiated with the DC/DPC within fourteen (14) business days after the final scheduled discussion at Step 1 with the faculty member involved.
  • The DC/DPC may meet separately with the student and the faculty member, or if both agree, to discuss the report jointly. The DC will also remind the contesting parties of their responsibility to familiarize themselves with the written grievance procedures. Within fourteen (14) business days of receipt of the student’s report, the DC/DPC shall complete any consultation and shall notify the faculty member and the student in writing of his/her conclusion(s) and recommendation(s), including a finding of “no merit”at this or any other subsequent level of review. A determination of “no merit” by the DC/DPC may, in effect, end the appeal unless the student insists on proceeding to Step 3-Contacting the Chairperson of the Senate Student Committee for a Review by the SAG Committee: in such case, the DC/DPC may advise the student if the finding of a different outcome is unlikely.
  • Should the faculty member involved in Step 1 be the DC, the student should present his/her unresolved report, in accordance with Item 2 above, directly to the Chair of the Division Personnel committee (DPC). The student should inquire at the appropriate Division Office as to the identity and contact information for the current DPC chair.

Step 3: File an academic grievance, in writing, with the Chairperson of the Senate Student Committee.

  • Such filing must be received within fourteen (14) business days after the student has received written notification from the DC (DPC Chair) regarding the resolution of the student’s complaint.
  • The student’s written academic grievance shall contain all information previously provided in the student’s complaint to the DC (DPC Chair) as well as a copy of the DC’s (DPC Chair’s) written notification to the student regarding the disposition of his/her complaint.
  • The faculty member also will receive written notification regarding the disposition of the complaint from the DC (DPC Chair).
  • Upon receipt of a written grievance from the student requesting a formal hearing by the Ad Hoc Academic Grievance Committee (AGC), the Chairperson of the Senate Student Committee will form an Ad Hoc Academic Grievance Committee and a chairperson for the AGC will be selected. It is the responsibility of all parties involved to keep all matters related to the grievance including the names of the student and faculty member confidential. In the interest of preserving confidentiality, writing should not include email or electronic messages.
  • The student and faculty member may be contacted by phone to acknowledge receipt by the AGC of the student grievance and ask for possible dates each are available (dates/times) to meet with the AGC. These dates/times will be taken into consideration but cannot be promised in the scheduling of the hearing. At this time, the student and faculty can be informed that a certified letter will be sent to them with information regarding the date and time when the hearing is scheduled.

Student Policies

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