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The Library is using SurveyApp to collect ongoing feedback from our patrons. The tablet-based SurveyApp is intuitive and attractive, providing students, faculty, and staff with a quick and anonymous way to rate library customer service, collections, and study spaces. Users can add comments to share suggestions or concerns. They can also provide contact information if they wish to hear from us directly.
SurveyApp will enable the Library to respond more quickly to issues and concerns as they happen. The feedback received will be used, along with the results from our Annual Library User Survey, to improve services so we better meet the needs of all campus users. Results from this survey will also help us assess Library support area outcomes for Access, Collections, and Environment.
The SurveyApp survey can be found at the iPad kiosk adjacent to the large-screen information monitor in the Library.