Library News and Much More!

Library Services 2016-17

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(Accessible version)

A dynamic version of this infographic is at https://magic.piktochart.com/output/12755677-library-services-at-leeward-cc

Library services points and hours

Five service points on two campuses provide 145 hours of service each week during the Fall and Spring semesters. That’s a lot of services to students and it’s always with a friendly smile!

Library reference hours at Kapunawai, Halau, and Wai’anae campus are provided by our Hawai’i-Pacific Resources Librarian, a Title III grant funded position.

Total visits to the learning commons

Gate counts record visitors entering the Learning Commons. Total visits = Total Gate Counts ÷ 2.

How many of these visits are to the Kimo Bean Cafe? To learn that we’ll need to find out how many cups of coffee they serve.

Library head counts

Head counts are taken every hour throughout the day. The Library is busiest right before lunchtime and our daily high head count averages around 99 people on two floors.

Head counts are for Library-managed spaces only and exclude Kimo Bean Cafe, Writing Center, and the LRC.

Questions and requests at service desks

Questions and requests are tracked using an online data collection platform. Generated reports provide insights into the types of services requested and overall demand for these services. This information is used to schedule desk coverage and to monitor the impact of changes to operations, services, policies, and procedures.

Circulation at Leeward compared with other UHCC campuses

Our Library circulates more items than any other UHCC campus. In fact, we circulate 44% of all items circulated by all the UHCC campuses on Oahu. Our circulation staff members are busy! That said, there was an 11% decline in items circulated last year. This is a development we will be monitoring closely over the next year.

This was a snapshot of some of the services, activities, and usage at the Library over the past year. A dynamic version of this infographic is at https://magic.piktochart.com/output/12755677-library-services-at-leeward-cc

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