Tech It Out Tips

Leeward faculty/staff receive tips delivered to their inbox.

September 27, 2018
by Rachael Inake

Google Docs, a free alternative to Microsoft Word

We received a suggestion in our suggestion box to share that Google Docs is a great free alternative to Microsoft Word. This is a collaborative post with the EMC and ITG Help Desk.

Google Docs

Google Docs logoWith our Google@UH G Suite accounts, we (including students) have access to free Google apps including, Google Docs, which you can use as an alternative to Microsoft Word. A few of the added benefits of Google Docs are:

  • It lives online so you can access it from anywhere you have Internet connection.
  • You can share and collaborate on docs with other users.
  • If you need your Google Doc as a Word doc, it has the ability to download as a Word doc and other formats such as PDF and RTF.

Try it today with your Google@UH account by going to

Microsoft Office

Microsoft Word logoIf you’re a fan of Microsoft Office, the campus has a license agreement with Microsoft where the ITG Help Desk can provide one copy of MS Office for home usage based on the following rules:

  • A Full-time Faculty or Staff can borrow a copy of MS Office by signing an agreement form at Helpdesk
  • A DVD containing the installation is given to complete the installation at home and must be returned within 24hrs.
  • The version and platform should be the same as the one installed at your office computer; for example, Windows / Office 2016 at your office to Windows (not Mac) / Office 2016 at home.
  • Upon leaving campus employment, the software must be uninstalled.

Please contact or see the ITG Help Desk to sign the agreement form. Office: LC 101. Phone: 455-0271. Email:

Alternatively, if you’re a teacher or student, you can download MS Office 365 (which includes Microsoft Word, PowerPoint, Excel, and more) online for free at

September 19, 2018
by Rachael Inake

Talk to Books

Talk to Books is an experimental artificial intelligence (AI) service from Google that lets you browse passages from books. The AI is trained on human conversations and learns from what you ask it. It then predicts a likely human response to give back to you from a database of sentences in over 100,000 books. Learn more on how it works. Ask Talk to Books a question to try it out for yourself!

September 13, 2018
by Horacio Rojas

Running Windows 7?

Windows 7 was released by Microsoft back in 2009, almost 10 yrs ago!

The ITG Staff will be searching and looking at inventory reports for computers that are still running Windows 7 and recommend that it will be upgraded to Windows 10 by the ITG Helpdesk.

The initial targeting for this upgrade will be areas that deal with sensitive information, procurement, and student records.

The time required by ITG Helpdesk to complete the upgrade will be determined by the number of files or data stored on your computer.

This upgrade is necessary and our main goal for this plan is to secure our campus information and prevent any possible compromised computers by running a more secure operating system, Windows 10.

Questions? Please contact the ITG Helpdesk at 455-0271 or by email at

September 7, 2018
by Horacio Rojas

There is a new icon on my computer!

HD K logo

If you have seen this new icon on your computer you may be wondering:

  • What is it?
  • What does it do?
  • Why did it appear suddenly?
  • Can I remove it?

This is what the Windows toolbar looks like (first icon).


This is what the Apple toolbar looks like (first icon).Apple

What is it?

It is Leeward CC’s KBOX ticket system and inventory tool. It indicates your computer is connected to the Internet and ready to receive the latest Operating System updates.

What does it do?

It keeps your computer secure and up-to-date. It also allows the Helpdesk to better troubleshoot your computer.

Why did it appear suddenly?

While ITG has been using KBOX since 2009, during Summer 2018, a new update was released and now the icon is visible to everyone.

Can I remove it? 

ITG is asking you to please leave it installed and do not to attempt to remove or disable it. KBOX does not slow down your computer.

All computers purchased by Leeward CC are required to have KBOX installed on it.

Please Contact ITG Helpdesk at 455-0271 or by email with questions.

September 8, 2016
by Rachael Inake

Google Chrome for Google Apps + handy extensions

chrome logo

If you use Mozilla Firefox, you might have noticed it hasn’t been working well with Google Drive and Docs. Use Google Chrome for the best experience. You can download it for free at

Additionally, with Chrome, you can also install handy extensions (they’re like mini apps that run off of the Chrome browser) like an AdBlocker, web clipper for saving online articles, bookmark manager and more. Check out this list of 35 best Google Chrome extensions.

April 26, 2016
by Rachael Inake

Google Calendar’s “Goals” helps you to make the most of your time

Google Calendar now helps you to make the most of your time with their new feature, Goals. Goals allow you to make time for things that matter to you whether it may be to exercise, do chores, get together with friends, or whatever it may be. We all have those things that we know we need to do but never seem to have the time to do. Well now with Goals in Google Calendar, there are no excuses! Goals will help you find time in your day for what’s important and can also help you to start making healthy habits like exercising daily. It even has the ability to defer goals if something unexpected comes up. Or if your goal conflicts with another event, Google Calendar will automatically reschedule your goal.

Try it today by downloading and installing the Google Calendar app for Android or iPhone.

Read Google’s blog post about Goals:

January 15, 2016
by Leanne Riseley
1 Comment

iPhone Secret – Allows you to delete default apps

If you have an iPhone/iPad and if like me, you have default apps such as “Tips”, “Game Center”, and “News” that you never use, until now, we have been unable to delete them off of our devices.  So the next best thing was to move them all into a folder and move it to your last home screen to get them out of the way.

Now you can use this little trick shown by videosdebarraquito in the below video to hide the apps.

Here are the steps:

  1. Create a new folder or open an existing folder
  2. Move the apps you want to hide into that folder
  3. Tap and hold on any icon until they all begin to jiggle, allowing you to rearrange them
  4. Grab any app in the folder and drag it to the right beyond the last tab in the folder
  5. While still holding the app icon, press the home button

Step 5 will cause the app icon to vanish completely.
iPhone photo by Pexels is licensed under Creative Commons Zero (CC0)

The downside is this trick only hides your apps temporarily — the next time you reboot your device, all of the hidden apps will reappear in the folder.

The good news is that with the next version if iOS (9.3), you will have the ability to hide those apps permanently. It is a more advanced process, but if you are interested in the secret, keep a look out for a future Tech It Out Tips post.


Zech Estein, “The iPhone trick you’ve been waiting for: How to hide Apple’s default apps”, BGR,

videosdebarraquito, “How To Hide Any App On iPhone – iPad Up To iOS 9.2:”, YouTube,

January 13, 2016
by Rachael Inake

Automatically Connect Your Device to the LEE WiFi


Have you ever wanted to connect your laptop, phone, or tablet to the LEE WiFi network automatically without having to sign in every time? You can use UH ITS Wireless Passthrough service at: It’s easy and super convenient! All you’ll need is your device’s MAC address. Find your MAC address here.

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