Tech It Out Tips

Leeward faculty/staff receive tips delivered to their inbox.

September 13, 2018
by Horacio Rojas

Running Windows 7?

Windows 7 was released by Microsoft back in 2009, almost 10 yrs ago!

The ITG Staff will be searching and looking at inventory reports for computers that are still running Windows 7 and recommend that it will be upgraded to Windows 10 by the ITG Helpdesk.

The initial targeting for this upgrade will be areas that deal with sensitive information, procurement, and student records.

The time required by ITG Helpdesk to complete the upgrade will be determined by the number of files or data stored on your computer.

This upgrade is necessary and our main goal for this plan is to secure our campus information and prevent any possible compromised computers by running a more secure operating system, Windows 10.

Questions? Please contact the ITG Helpdesk at 455-0271 or by email at

November 1, 2013
by Gwen

System Updates

It’s important not to interrupt the updating process especially during operating system updates.  Rebooting or shutting down your computer while the computer is installing system updates can cause the computer to crash, and then it may not boot.

Message displayed during Windows update.

Message displayed during Mac update.

Progress bar displayed during Mac firmware update. Interrupting this one will definitely make your computer unbootable.

October 25, 2013
by Horacio Rojas

OS 10.9 Mavericks

Apple has released OS 10.9 as a free upgrade on Oct. 22 2013. If you wish to apply this upgrade, please keep in mind that it can take up to 2 hrs total (download and installation), and it is highly recommended to backup your important data before this process it is started.

Also, please consider that UH ITS is still testing UH Web applications with this new release to determ full compatibility of:

  • Laulima
  • UH Portal
  • Banner
  • UH GMail

*** Smart Room iMacs will NOT be upgrade just yet ***

Please Contact ITG Helpdesk if you have questions. 455-0271 or

Skip to toolbar