Tech It Out Tips

Leeward faculty/staff receive tips delivered to their inbox.

September 13, 2018
by Horacio Rojas

Running Windows 7?

Windows 7 was released by Microsoft back in 2009, almost 10 yrs ago!

The ITG Staff will be searching and looking at inventory reports for computers that are still running Windows 7 and recommend that it will be upgraded to Windows 10 by the ITG Helpdesk.

The initial targeting for this upgrade will be areas that deal with sensitive information, procurement, and student records.

The time required by ITG Helpdesk to complete the upgrade will be determined by the number of files or data stored on your computer.

This upgrade is necessary and our main goal for this plan is to secure our campus information and prevent any possible compromised computers by running a more secure operating system, Windows 10.

Questions? Please contact the ITG Helpdesk at 455-0271 or by email at

December 6, 2013
by Leanne Riseley

Suggestion Box Response: Securing electronic devices when traveling

Last week, one of our subscribers sent this to our suggestion box:

A few faculty and friends outside academia have shared with me unfortunate experiences involving the TSA stealing their electronic devices. Just this past week-end I forwarded to a few folks a YouTube video on how to prevent this from happening. However, you and your staff may more effective suggestions for ensuring the security of electronic devices in carry-ons, as well as checked-in baggage.

This video explains the issue our subscriber is describing.


  1. Don’t pack anything valuable in your checked in luggage. If you bring electronic devices, pack them in your carry-ons and double-check your bag after you go through screening.
  2. Put a passcode on each device.
  3. Back up all your electronic devices including cell phones before you travel. Consider backing up to the cloud.
  4. Make sure your antivirus, security patches, and firewall are enabled and up to date before you leave.
  5. For iDevices – setup iCloud and Find My iPhone; Android – activate Device Manager.
  6. Consider all free Wi-Fi to be unsecure.

Adapted from Additional resources available on YouTube.

October 25, 2013
by Horacio Rojas

OS 10.9 Mavericks

Apple has released OS 10.9 as a free upgrade on Oct. 22 2013. If you wish to apply this upgrade, please keep in mind that it can take up to 2 hrs total (download and installation), and it is highly recommended to backup your important data before this process it is started.

Also, please consider that UH ITS is still testing UH Web applications with this new release to determ full compatibility of:

  • Laulima
  • UH Portal
  • Banner
  • UH GMail

*** Smart Room iMacs will NOT be upgrade just yet ***

Please Contact ITG Helpdesk if you have questions. 455-0271 or

October 19, 2013
by Gwen

Simple Passcode for iDevices

Use a simple passcode on Apple iPhones, iPads, and iPod touches to help protect your data.  Also, enable Find my iPhone/iPad so that you can easily locate your iDevice in the event it ever gets lost or stolen.

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